Privacy Policy

Last Updated: August 23, 2025

1. Introduction

Soberclear LLC ("we," "us," or "our") D/B/A WWW.LEONSYLVESTER.COM respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, https://leonsylvester.com ("Website"), and use our related services.

By using our Website, you agree to the terms of this Privacy Policy. Please read this alongside our Terms & Conditions and Cookies & Tracking Policy. If you do not agree, please discontinue use of our Website.

2. Definitions

Personal Data – Any information relating to an identified or identifiable individual.
Processing – Any operation performed on Personal Data, whether automated or not, such as collection, storage, use, disclosure, or deletion.
Cookies – Small files stored on your device that track, save, and store information about your interactions with the Website.

3. Information We Collect

  • Contact Information: Name, email address, phone number, and other details submitted via newsletter sign-ups, application forms, or call bookings.
  • Usage Data: Non-identifiable technical data including IP address, browser type, operating system, referring/exit pages, device type, language settings, and timestamps.
  • Tracking Data: Data collected via cookies, pixels, analytics tools, and session recordings (e.g., navigation paths, clicks, time spent on pages).
  • Third-Party Advertising Data: Aggregated, anonymized data from advertising platforms indicating ad performance or audience characteristics.

4. How We Collect Information

  • Forms you submit on our Website.
  • Cookies, tracking pixels, and analytics tools embedded in our Website.
  • Email marketing platforms (if you opt in to receive communications).

5. How We Use Information

We may use your information to:

  • Contact you back.

You may opt out of marketing communications at any time via "unsubscribe" links or by contacting leon.sylvester@soberclear.com.

6. Third-Party Services We Use

We may share limited Personal Data with trusted service providers for analytics, marketing, hosting, and customer management. Examples include:

  • Google Analytics & Google Search Console (Privacy Policy)
  • Advertising platforms such as Meta/Facebook Ads and Google Ads
  • Heatmap/session recording tools for UX analysis

7. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Data based on:

  • Your consent.
  • The performance of a contract with you.
  • Compliance with legal obligations.
  • Legitimate interests that do not override your rights.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request disclosure of categories and specific pieces of Personal Data collected.
  • Request deletion of Personal Data.
  • Opt out of the sale or sharing of Personal Data.

Requests can be submitted to leon.sylvester@soberclear.com.

9. Data Retention

We retain Personal Data only as long as necessary for the purposes stated in this Policy or as required by law:

  • Application data: Retained for up to 24 months.
  • Newsletter subscriptions: Retained until you unsubscribe.
  • Analytics and tracking data: Retained for up to 26 months, depending on the tool.
  • Payment records (if applicable): Retained for up to 7 years to comply with tax and accounting laws.

10. Data Breach Notification

If a data breach occurs that may affect your rights or freedoms, we will notify you via email or Website notice as required by law.

11. International Transfers

Your data may be processed outside your country, including in the United States. Safeguards such as Standard Contractual Clauses (SCCs) will be applied when required.

12. Your Rights

You may have the right to:

  • Access, correct, or delete your Personal Data.
  • Restrict or object to certain processing.
  • Withdraw consent at any time.

To exercise these rights, email leon.sylvester@soberclear.com.

13. Security

We implement encryption, secure hosting, and restricted access to safeguard your data.

14. Children's Privacy

We do not knowingly collect Personal Data from individuals under 13. If we become aware of such data, it will be deleted.

15. Changes to This Policy

We may update this Policy periodically and post the revised version here with the updated date.

16. Contact Us

Email: leon.sylvester@soberclear.com